Can you provide references?
AES work with over 150 US based organisations and institutions and would be happy to provide references.
When will I find out information such as the name of the hotel?
Where possible we will provide you with the details of your hotel on your proposal. This is not always possible if you are planning further in advance. As soon as we have confirmed the accommodation we are able to provide you with the name of your hotel.
Do you include gratuities and VAT?
All our prices are fully inclusive of VAT. However, we do not include gratuities as standard, other than for group meals. If this is something that you would wish to include then we are happy to do this for you.
What insurance do you have?
AES hold both Employers and Public Liability insurance, copies of which are displayed at our Study Centres, as well as being available via email. AES recommends that all programme participants take out their own personal travel insurance.
Is the proposal based on a minimum number of people?
Our proposals are normally based on a minimum of 12 people. However, AES appreciate that this may not always be possible, and if your numbers drop we will endeavour to keep all prices as originally quoted.
Are your proposals itemised?
We can either itemise or package your proposal. Typically, we offer itemised proposals as we like to show our partners exactly what they are paying for, and this also allows a degree of flexibility if the exchange rate changes, or if numbers differ.
What will be included on my proposal?
Our proposals are detailed and personalised depending on each individual programme. We will often include a section highlighting options available to enhance your faculty led programme, such as specific guest lectures and site visits, which you may like to include depending on your budget parameters.