Hospitality and Tourism in London

MORNING Meeting with conference and reservations team at a London Hotel
AFTERNOON Meeting with industry experts to talk about trends within the restaurant and hospitality sector
Meeting with Digital Marketing Agency focusing on the hospitality sector

Your first full day in London will be a busy one, with a number of visits to hospitality related companies. The morning will begin after breakfast when you will make your way to one of London’s major hotels.

You will have a tour of the property, followed by a meeting with the Management team to look at how the hotel is run, with a particular focus on the importance of customer service, and challenges faced by the hotel sector.

The group will then meet with industry experts to look at trends within the restaurant and hospitality sector including pop up restaurants, the use of social media, and sustainability.

After lunch you will continue to their final meeting with a Digital Marketing Agency. Here the focus will be on how digital media and marketing has evolved and become crucial within the hospitality and travel sector over recent years. Your group will look at different websites, and gain an understanding of the strategies used by a range of different sized businesses.

MORNING Opening Ceremony and meeting with Sales and Marketing Team at the Tower of London
AFTERNOON Meeting with London restaurant group to meet staff
EVENING Free

It will be an early start this morning as you will be meeting at The Tower of London at around 8.30 am for the opening ceremony. This is a special ceremony, and involves a military escort and march to open the Tower for the day.

After this, you will meet with a member of the Sales and Marketing Team who will talk to you about their role, the importance of the Tower of London as a tourist attraction, and how the Tower is marketed. This talk may also cover topics such as the spectacular installation of the 888,246 ceramic poppies in 2014. After your meeting, you will have free time to explore the Tower of London independently, including visiting the White Tower, and viewing the spectacular Crown Jewels.

After time for an independent lunch, you will make their way to a London restaurant where you will meet with a range of team members including front of house, kitchen staff and management. This will offer all of you an unrivalled opportunity to develop a greater understanding of the restaurant industry in the UK.

MORNING Walking tour of Foodie London
AFTERNOON Meeting with marketing and sales team of one of London’s restaurant groups
EVENING Group meal followed by theatre production

London is one of the world’s most diverse cities and this is reflected in the range of different options when it comes to shopping, eating and cooking. Your walking tour will focus on one area of London, looking not only at the history but also the availability of goods and how the area is seen today. Options include Chinatown, Brick Lane, Whitechapel and Spitalfields, The City, and Edgware Road.

In the afternoon, you will meet a team at another London restaurant to enable you to compare and contrast with what you learned on your previous visit. The group will have the opportunity to meet members of staff, learn about their role and then have a meal at the restaurant. In the evening, everyone will be taking in the stars of the London stage at one of the many West End theatres.

MORNING Meeting with management team at one of London’s food markets
AFTERNOON Meeting with Senior Management of a British Tourism organisation
EVENING Free

Markets form an important part of London life. From the meat market of Smithfields to the local farmers markets that are popping up all over the city, wherever you are you are not far from a wealth of fresh produce. Today you will have the opportunity to have a tour with the management team of one of London’s most popular markets and to learn about how it has developed over the years. You will hear about different vendors, distribution, and the ways in which markets are becoming more involved in aspects such as social responsibility and sustainability.

After your talk, you will have free time to wander around the local area before making your way to the Anglo Educational Services Study Centre for their afternoon, where you will meet with a British Tourism organisation. Tourism forms a major part of the British Economy and the role of professional organisations in marketing of the hospitality and tourism sector is crucial to maintaining the industry. During your session you will learn about how an organisation like this is run, the changes and developments in the sector, and how the organisation works with the Government to promote tourism.

MORNING Meeting with sales and marketing team of a London Hostel group
AFTERNOON Talk with the Youth Hostelling Association of England and Wales
EVENING Free

With travellers becoming increasingly budget conscious hostels and budget hotels are flourishing. Your final day in London will focus on the budget traveller, with a tour and a meeting at a London Hostel group, followed by a question and answer session with the Youth Hostelling Association of England and Wales, a world renowned charity.

MORNING Transfer from accommodations to airport

This morning your group will be taken to the airport by private coach for your flight home. We hope you have a safe trip and look forward to welcoming you to London again one day!